Privacy Policy Overview
Our Privacy Commitment
We respect your privacy and protect your personal data under the Digital Personal Data Personal Data Protection (DPDP) Act 2023 and other applicable laws.
What Data We Collect
Mandatory Data
- Name, phone, email
- Delivery addresses
- Order history
- Payment information
Optional Data
- Product preferences
- Reviews and ratings
- Wishlist items
- Browsing history
Automatic Data
- Device information
- IP address
- Cookies and tracking
- Search queries
How We Use Your Data
- Process and deliver orders
- Improve our services
- Personalize recommendations
- Send transactional messages
- Comply with legal requirements
We DO NOT:
- Sell your data to third parties
- Share with competitors
- Use for unauthorized purposes
- Keep data longer than necessary
Your Rights (DPDP)
You can:
- **Access**: Get all your data anytime
- **Correct**: Update inaccurate information
- **Withdraw Consent**: Stop collection anytime
- **Delete**: Request permanent deletion
- **Grievance**: File complaint with DPA
Data Security
- 256-bit SSL encryption
- Secure data centers
- Limited employee access
- Regular security audits
- Compliance with standards
Cookies & Tracking
- Necessary: Session and security cookies
- Functional: Remember preferences
- Analytics: Understand usage
- Advertising: Relevant recommendations
You can disable cookies in browser settings.
Third-Party Sharing
Data shared only with:
- Payment processors (secure)
- Delivery partners (order only)
- Customer service (support)
- Analytics providers (anonymous)
Policy Updates
- We may update this policy
- You'll be notified of changes
- Continued use = acceptance
Contact Privacy Team
For privacy concerns:
- **Email**: privacy@qosx3.space
- **Phone**: +91 81225 81225
- **Address**: [Company address]