Terms & Conditions

By accessing and using ThevalueStore ("Platform"), you agree to be bound by these Terms & Conditions. If you don't agree, please don't use the Platform. We reserve the right to modify these terms at any time.

You are granted a limited, non-exclusive licence to use the Platform for personal shopping purposes. You may not:

• Modify, reproduce, or distribute content
• Use automated tools to access the Platform
• Attempt to gain unauthorised access
• Engage in fraudulent or deceptive practices
• Resell products purchased at user prices
• Violate any applicable laws or regulations

While we strive for accuracy, product information is provided on an "as-is" basis. We reserve the right to remove or correct inaccurate information.

• Prices are subject to change without notice
• We reserve the right to limit quantities per customer
• Items shown as available may sell out before your order processes
• Promotional offers may have specific terms and conditions

When you place an order, you're making an offer to purchase. We may:

• Accept or reject your order at our discretion
• Request additional verification or payment information
• Cancel orders due to fraud suspicion, inventory issues, or policy violations

• Payment must be made via provided methods
• We use secure payment gateways (PCI DSS compliant)
• You are responsible for all payment failures

• Delivery timelines are estimates, not guarantees
• We're not liable for delays due to factors beyond our control
• Risk of loss transfers to you upon delivery acceptance
• Address changes must be made before dispatch

Please refer to our dedicated Returns & Refunds Policy for:

• Return eligibility and timeframes
• Refund processing procedures
• Non-returnable items

Warranty support is governed by the following principles:

• Most products carry the original manufacturer warranty stated on the product page or invoice
• Warranty tenure varies by brand, category, and distributor policy
• Transit damage, dead-on-arrival issues, and missing items must be reported promptly after delivery
• Unauthorised repairs, physical damage, misuse, liquid damage, and serial-number tampering may void warranty coverage
• Our support team can help coordinate diagnosis, brand escalation, and service-centre guidance where applicable

You are responsible for:

• Maintaining account confidentiality
• Providing accurate information
• Reviewing order details before confirming
• Inspecting delivered items
• Reporting issues within reasonable timeframes

All content on the Platform (images, text, logos, design) is our property or licensed to us. You may view and print for personal use only. Unauthorised reproduction is prohibited.

To the extent permitted by law, ThevalueStore and its affiliates are not liable for:

• Indirect, incidental, or consequential damages
• Lost profits or business interruption
• Third-party claims or disputes

All disputes shall be governed by Indian law and subject to the exclusive jurisdiction of courts in India. We encourage you to contact us first to resolve disputes amicably.

You agree not to:

• Use the Platform for illegal activities
• Harass, abuse, or threaten staff or other customers
• Post false, defamatory, or misleading reviews
• Use bots or scraping tools

We reserve the right to suspend or terminate your account if you violate these terms, engage in fraudulent behaviour, or breach our policies.